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Frequently Asked Questions

Is Islands Clean insured and bonded?

Yes. We operate 100% insured and bonded for the safety and peace of mind of our customers. Are clean

Are cleaners’ police checked?

Yes, all cleaners registered with the services are required to provide a police clearance check.

How many clearers do you send for cleaning?

it entirely depends on the space and service requirements, we send one or two crew members as per the need, and for commercial services, we first inspect your premises and send a team with just enough members.

How long has Islands Clean been in business?

Islands clean was established in 2019 and has been providing quality cleaning service since then. We may not have been in business for too long, but we can assure that since 2019, we have fully delivered our promises to our customers

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More Frequently Asked Questions

How experienced are your cleaners?

At Islands Clean, all of our cleaners have at least 2 years of experience when it comes to any kind of cleaning. Our staff has all the skills and equipment to commit to any cleaning needs.

Do you sign any contracts or agreements with your clients?

Yes, we do have agreements that we sign only with our commercial clients. All of our terms and conditions are crystal clear and make sure that we outline our promise to you.

What kind of payment methods do you accept?

We accept any major credit cards (Visa, MasterCard, American Express) and as well email transfers.

What locations do you target for business?

We provide our cleaning services all over Edmonton as well as Sherwood Park, Beaumont, Leduc and St Albert.

If you are late for the appointment, what window should the customer give you or your team?

We do not want to be late for any appointment, but in case such an emergency happens, we would require a maximum time frame of 15 minutes to be given to our team as a time window.

Is there a minimum number of hours required for the booking?

The minimum booking time for our cleaning service is 3 hours.

Are you pet friendly?

Absolutely, feel free to have your four-legged friend at home and do not worry

If I book a regular or bi weekly cleaning, will I get the same cleaners?

We always want to make sure that you get the same team, as they are more familiar with you, but we cannot guarantee such an aspect, since some of our cleaners can be away on holidays or can be away cleaning someone else’s house.

Can you provide cleaning service while I am away from home?

Yes, we can. It is of course our preference that you give us a hint on what exactly you want us to concentrate on at the premises themselves, but if you are absent, no worries, all we need is for you to give us brief instructions over the phone on what you want us to focus on while cleaning.

Why Client Trust Us?

Free Estimates.

Competitive Pricing.

Insured & Bonded.

Green and Eco-Friendly.

100% Satisfaction Guaranteed.

We can meet the strict cleaning requirements for large factories.

Our Clients Love Us

Our maid, Lorraine, comes bi weekly and does a fantastic job. She goes the extra mile and cares about the quality of her work. I also got us a great price since it is consistent bi weekly business.

Very happy with the service provided. The cleaners do a fantastic job! I highly recommend Islands Clean

What can I say? WOW! The price was great, the cleaners polite and professional. They did a great job cleaning and the support from the office has been awesome 🙂 very happy customer

REQUEST A QUOTE

Complete our online form to get a quote

BOOK ONLINE

Select the date and time that you’d like our professional cleaners to show up

SIT BACK & RELAX

Relax and enjoy your lovely clean home!