• How long has Islands Clean been in business?

Islands clean was established in 2019 and has been providing quality cleaning service since then. We may not have been in business for too long, but we can assure that since 2019, we have fully delivered our promises to our customers

  • How experienced are your cleaners?

At Islands Clean, all of our cleaners have at least 2 years of experience when it comes to any kind of cleaning. Our staff has all the skills and equipment to commit to any cleaning needs. 

  • Do you sign any contracts or agreements with your clients?

Yes, we do have agreements that we sign only with our commercial clients. All of our terms and conditions are crystal clear and make sure that we outline our promise to you.

  • What kind of payment methods do you accept?

We accept any major credit cards (Visa, MasterCard, American Express) and as well email transfers.

  • What locations do you target for business?

We provide our cleaning services all over Edmonton as well as Sherwood Park, Beaumont, Leduc and St Albert.

  • If you are late for the appointment, what window should the customer give you or your team?

We do not want to be late for any appointment, but in case such an emergency happens, we would require a maximum time frame of 15 minutes to be given to our team as a time window.

  • Is there a minimum number of hours required for the booking?

The minimum booking time for our cleaning service is 3 hours.

  • Are you pet friendly?

Absolutely, feel free to have your four-legged friend at home and do not worry

  • If I book a regular or bi weekly cleaning, will I get the same cleaners?

We always want to make sure that you get the same team, as they are more familiar with you, but we cannot guarantee such an aspect, since some of our cleaners can be away on holidays or can be away cleaning someone else’s house.

  • Can you provide cleaning service while I am away from home?

Yes, we can. It is of course our preference that you give us a hint on what exactly you want us to concentrate on at the premises themselves, but if you are absent, no worries, all we need is for you to give us brief instructions over the phone on what you want us to focus on while cleaning.

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